Getting support
- First make sure you are familiar with the User Guide
- Next, try User Forums, our preferred method of contact (no registration required).
- You can also contact as via support@wireframesketcher.com, Facebook or X Twitter
Don’t hesitate to request new features, improvements, new icons and widgets. We are all ears!
WireframeSketcher is in continuous development and is frequently updated. Stay in touch with us via our Blog, E-mail Newsletter, X Twitter, YouTube Channel, LinkedIn and Facebook
Reporting bugs
When reporting bugs please use the Window > Preferences > WireframeSketcher > Report a Bug button. This will ensure that two important pieces, the log file and the configuration data, are part of your bug report.
If relevant, please include a screenshot or a video recording of the issue. This will help us to locate and reproduce the bug.
FAQs, Resources and Tutorials
On this page you’ll find answers to your question, various resources and tutorials. Use your browser’s find function (Ctrl+F) to search for relevant topics.
Installation
- Alternative installation methods
- Can’t update WireframeSketcher
- Installing Git plugin
- Installing Mercurial plugin
- Installing Perforce plugin
- Installing Subversion plugin
- Installing TFS plugin
- Installing deb package on Ubuntu/Debian
- Installing on macOS 10.15 Catalina
- Silent installation on Windows
- Uninstalling WireframeSketcher
Licensing
- Can I use the same key on multiple machines?
- How are licensed users counted?
- How software maintenance works
- How to purchase licenses for a third party
- How to recover lost license key?
- How to transfer licenses?
- I did not receive my license key
- Registering WireframeSketcher
FAQs
- Best practices for organizing projects
- Can I use WireframeSketcher icons for my own website or app?
- How to demo screens on my Android, iPhone, iPad or other device
- How to export multi-page, clickable PDF documents
- How to install and use custom icons
- How to install stencils for Android, iPhone, iPad or other device
- How to manually install assets from Mockups Gallery
- How to share wireframes online
- Sharing projects across multiple PCs
Troubleshooting
- Internet connection problems
- Performance issues with WireframeSketcher 5.1.0 on Linux
- Solving program memory issues